Graduate Network Support Engineer at ipNX Nigeria Limited

  • Full Time
  • Abuja

Company Details

ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

We are recruiting to fill the position below:

Job Title: Network Support Engineer

Location: Coscharis Plaza, Garki, Abuja
Job ID: 44
Department: Group Infrastructure Unit
Reporting to: Regional Head, Implementation & Support
Function: Network Implementation & Support
Travel Frequency: Occasionally

Purpose of the Job

  • To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.

Expected Key Results (Detailed KPIs):

  • Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
  • Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
  • Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).
  • Establishing and managing end-to-end connectivity for banks and other corporate bodies.
  • Installation, configuration and integration of new clients into the network.
  • Providing adequate back-end support for field engineers.

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit Bachelor’s Degree in Computer Engineering /Electrical engineering or Computer Science.
  • Professional Qualification : CCNA, CCNP

Work Experience:

  • Minimum of 1 year experience.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning

Application Closing Date
31st December, 2018.

How to Apply
Interessted and qualified candidates should:
Click here to apply online

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