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ICT Supervisor at Medecins Sans Frontieres (MSF) – Spain

  • Abuja

Medecins Sans Frontieres (MSF)

Medecins Sans Frontieres (MSF) is an independent international medical humanitarian organisation that delivers emergency aid in more than 60 countries to people affected by armed conflict, epidemics, natural or man-made disasters or exclusion from healthcare.


We are recruiting to fill the position below:


Job Title: ICT Supervisor


Code: LS03302

Location: Abuja

Report to: Logistics Coordinator

Report to (functional) : Logistics Coordinator / IT Technical Referent at HQ

Area: Logistics and supply

Level: 6


Main Objective Of The Position

Supervising and monitoring the implementation of the systems and communications’ software and hardware in the mission, according to MSF standards, protocols and procedures in order to ensure the efficient use of ICT systems and equipment.


Installs, maintains and monitors, the ICT systems and equipment in the mission (capital and projects)

Supervises, plans and provides network security, supports and trains users, applies security management protocols (back-ups, anti-malware, updates and software patching, firewall protection, radio protection, etc.)

Registers, reports and refers unsolved questions,problems and unusual requests, to the respective support units in order to actively provide solutions and ensure quality standards

Trains local IT assistants on daily maintenance tasks and 1st level support, as well as the radio operators in order to improve ICT staff capabilities and to improve lead time response

Ensures questions and problems related to ICT are solved (if appropriate, according to MSF policies and procedures in force at any time). Registering, reports and refers unsolved questions and problems, as well as unusual requests, to the respective support units in order to actively provide solutions and ensure quality standards.

MSF Section/Context Specific Accountabilities:

50% of the time in the the projects: Damaturu, Gwoza,Taraba, Maiduguri and Pulka

Monthly reports to Logco registering all the activities, problems, soutions proposed and plans for following month

Responsible of configuring computers and printers according to MSF standards and programmes

In collaboration with field logs follows the radio set up in the projects: adequate signal of HF and VHF, operational bases, antennas, car equipment and handsets



Essential, advanced diploma in IT.

Desirable degree in technical engineering.


At least 2 years in IT related jobs.

Desirable experience in Radio.

Desirable experience in administration and recovery of backups (MS, C, Veritas, etc.)


Essential, mission working language; essential working knowledge of English and good command of ICT English.


Administration of Operational Systems (XP-Pro, W7, W2003 Server, Linux)

MS Office 2003/2007/2010

Microsoft Networks configuration and set up (network components –switch and routers-, Ethernet, wifi, Bluetooth)

Protocols: TCP/IP, LAN, WAN

Apps development languages: platforms.NET, Java, Eclipse RCP

Configuration and set up of networks: Desktops, Laptops and peripheric

Mail clients: Outlook, Mozilla, Lotus

Picture creation: ISO, MDF, CSO, etc.

Antivirus: Kaspersky

Other: SAP R3, Citrix, Remote Desktop Access.


Results and Quality Orientation L2

Teamwork and Cooperation L2

Behavioural Flexibility L2

Commitment to MSF Participles L2

Stress Management L3


Monthly Gross – NGN303 781


Application Closing Date

19th July, 2019.


How to Apply

Interested and qualified candidates should send a CV and Motivation Letter using the Apply Button Below



MSF encourages women and people with disability status to apply

Only short-listed applicants will be contacted.

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